Change - Return Conditions



  1. If you order electronically through the website you are using, you will be deemed to have accepted the preliminary information form and the distance sales contract offered to you.
  2. Buyers are subject to the provisions of the Law No. 6502 on the Protection of Consumer and Distance Contracts (RG: 27.11.2014/29188) and other laws in force in relation to the sales and delivery of the product they purchased.
  3. Shipping fees with product shipment costs will be paid by buyers.
  4. Each product purchased is delivered to the person and/or organization at the address shown by the buyer provided that the 30 -day legal period exceeds. If the product is not delivered during this period, buyers may terminate the contract. Since our product category is within the scope of evening dresses, return is not accepted. If only the body and color do not fit, only body and color change.
  5. The purchased product must be delivered with documents such as warranty certificate, user guide, if any and compliance with the qualifications specified in the order.
  6. If it is impossible to sell the purchased product, the seller must inform the buyer in writing within 3 days of learning this situation. Within 14 days, the total price must be returned to the BUYER.


If the purchased product price is not paid:

  1. If the BUYER does not pay the purchased product price or cancels it in the bank records, the seller's obligation to deliver the product expires.


Purchases made with unauthorized use of the credit card:

  1. After the product has been delivered, if the credit card paid by the buyer is unauthorized by unauthorized persons, and the product price is not paid to the SELLER by the relevant bank or financial institution, the buyer will belong to the shipping expense within 3 days. Must return to the SELLER.


If it cannot be delivered during the product time for unpredictable reasons:

  1. If the force majeure for the seller cannot foresee and cannot be delivered during the product period, the situation is notified to the BUYER. The BUYER may request the cancellation of the order, replacement of the product with similar, or postponement of the delivery until the obstacle is eliminated. If the buyer cancels the order; If he has made the payment with cash, this fee is paid within 14 days of cancellation. If the buyer has made the payment with a credit card and cancels it, the product fee is returned to the bank within 14 days from this cancellation, but it is possible that the bank will transfer to the buyer within 2-3 weeks.


The buyer's obligation to control the product:

  1. The BUYER shall be examined before receiving the goods/services subject to the contract; Loser, broken, packaging torn and so on. damaged and defective goods/services will not receive delivery from the cargo company. Delivered goods/services will be considered to be undamaged and intact. The buyer must be carefully protected after delivery. Goods/services should not be used if the right of withdrawal is to be used. The invoice should be returned with the product.



Duration of the right to change:

  1. If the buyer is a service he purchases, this 14 -day period starts from the date of signing the contract. Before the expiration of the right to change, the right to change cannot be used in the service contracts of the service with the approval of the consumer.
  2. The expenses arising from the use of the right to change belong to the SELLER.
  3. In order to exercise the right to change, a written notification by registered mail, fax or email to the SELLER within 14 (fourteen) day period.


Change Conditions:

  1. The seller is obliged to receive a refund within 10 days after the notification of change is reached.
  2. If there is a decrease in the value of the goods for a reason caused by the BUYER's defect or if the return becomes impossible, it is obliged to compensate the damages of the SELLER in the rate of the receiving defect.
  3. The products to be changed must be delivered in full and undamaged together with the box, packaging and standard accessories, if any.


Products that cannot be used:

  1. Prepared in accordance with the BUYER's request or clearly personal needs and is not available to be sent back, underwear sub -parts, swimwear and bikini underneaths, makeup materials, disposable products, goods that are in danger of quick deterioration or the possibility of passing the expiration date, delivery to the BUYER If the packaging is opened by the buyer after being opened by the buyer, products that are not suitable for health and hygiene, the products that are mixed with other products after delivery and cannot be separated by nature, goods related to periodical publications such as newspapers and magazines, except for those provided within the scope of the subscription agreement, instant performance in electronic environment It is not possible to regulate if the services or non -property delivered to the consumer instantly, and sound or video recordings, books, digital content, software programs, data recording and data storage devices, computer consumables and packaging are opened by the buyer. In addition, it is not possible to exercise the right of withdrawal regarding the services started with the approval of the consumer before the expiration of the right of withdrawal.
  2. Cosmetics and personal care products, underwear products, evening dresses, swimwear, bikini, book, copyable software and programs, DVD, VCD, CDs and cassettes and stationery consumables (toner, cartridge, strip, etc.) cannot be returned, only the product's defective product Or if it is damaged, it is only possible to change.


Default and legal results

  1. If the buyer makes the payment transactions with a credit card, he accepts, declares and undertakes that he / she will pay interest and be responsible to the bank within the framework of the credit card agreement with the card holder bank. In this case, the relevant bank may apply to legal remedies; may request the costs and attorney fees to be arrived from the BUYER, and if the BUYER falls in any case due to the debt of the BUYER, the BUYER shall accept the damage and loss suffered by the SELLER due to the delayed performance of the debt.


Payment and Delivery

  1. Halkbank IBAN - TR73 0001 2009 7540 0010 2610 18
    SWIFT - TRHBTR2AXXX or Garanti IBAN - TRTR70 0006 2000 0440 0006 2912 43
    SWIFT - TGBATRISXXX, Bank accounts (TL) you can do any of them.
  2. With your credit cards via our site, you can benefit from all kinds of credit cards online single payment or online installment opportunities. At the end of your order in your online payments, your credit card will take place from your credit card.


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Cargo, taxes and discount codes are calculated in the case. Taxes that may occur at customs in non -Turkey shipments are not included in this figure. Note: All orders are processed as TL.