Return & Exchange Request
PRELIMINARY INFORMATION AND DEMAND GENERATION
Pursuant to the Consumer Protection Law No. 6202, the return conditions of the products you have purchased from our stores and our website are as follows.
Please keep your receipt/invoice documents for return and exchange processes.
Return Policy
Used, spoiled and unsuitable for resale products cannot be returned.
The products you have purchased from our website cannot be refunded from our stores.
Within 14 days, you can return the products that are not resalable by cargo to the address below.
Return Address:
CENGIZ AKTURK OUTLET
Akşemsettin Mah, Fevzi Paşa Cd. No:85, 34080
Fatih/İstanbul
MNG Kargo Deal Code: 115046914
Exchange Conditions:
The products you have purchased from our website cannot be exchanged from our stores.
You can create a request for color and size change of the product in your order.
A different product cannot be exchanged with the product to be exchanged.
Exchange Address:
CENGIZ AKTURK OUTLET
Akşemsettin Mah, Fevzi Paşa Cd. No:85, 34080
Fatih/İstanbul
MNG Cargo Agreement Code: 115046914