Shipping Policy

Our company protects consumer rights and prioritizes customer satisfaction. Any problems related to satisfaction, production and the products you purchase are meticulously evaluated and solved as soon as possible.

International Shipping
We offer international shipping all over the world.

Product Shipment
Your products are delivered to the relevant cargo company within 1-3 business days following the order date. Shipping time varies for tailor-made products.

Product Shipment by Courier
The order will be shipped by courier for delivery within the day.

Domestic Shipping Rates and Estimates
Shipping rates for your order will be calculated and displayed during checkout.

How do I check the status of my order?
When your order is shipped, you will receive an email notification from us that will include a tracking number that you can use to check its status. Please allow 48 hours for the tracking information to be available.

If you have not received your order within 2 days of receiving your shipping confirmation email, please contact us at info@cengizakturk.com with your name and order number and we will look into it for you.