Order Cancellation Policy
Order Cancellation Policy
Our company prioritizes customer satisfaction and reserves the right to cancel certain orders in accordance with its inventory management and fair sales principles. Orders may be canceled under the following conditions:
1. Commercial Purposes and Bulk Purchases
Our website provides retail sales to individual consumers. Therefore:
- Ordering multiple quantities of the same product,
- Placing high quantity orders from many varieties in a single order,
- Repetitive bulk order attempts in a short time,
- Multiple orders made with the same person, address, IP or payment method,
In cases where commercial purchases are suspected, the order may be canceled. In such cases, the customer will be informed and a refund will be issued.
2. Stock Shortage or Technical Errors
If products are out of stock due to system errors and are available for order, the order will be canceled, the customer will be informed and a refund will be made.
- 3. Suspicious and Malicious Transactions
Purchases considered to be made by rival companies, - Orders to exploit system vulnerabilities,
- Behaviors that violate the terms of use,
- If detected, the right to cancel the order is reserved.
4. Cancellation Process and Refund
For canceled orders:
Payment will be refunded within [3–7 business days] at the latest, depending on the payment method used.
🔔 Please note that when creating your order, the product quantity must be minimum 1 and maximum 3 pieces.
Otherwise, your order may not be confirmed and may be canceled again.
The customer is informed about the return process via e-mail or telephone.
📌 Note:
Orders placed through our website are evaluated, if deemed necessary, within the framework of security and commercial integrity principles. In the event of order cancellation, the customer will be informed of the reason.
By placing an order, you agree to the terms of this policy.