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Terms Of Delivery

I'd like to order

Your order will be prepared within 2 business days at the latest and sent to you via MNG Cargo. There may be delays due to density.
While deliveries within Istanbul and the surrounding 500 km area are made within 1-2 business days, deliveries to other cities may take an average of 2-4 business days.
Shipping is free to all over Turkey.

I am in Istanbul, I want delivery by courier

We offer same-day delivery service to addresses in Istanbul via a special courier.
To benefit from this service, you can place your orders every day until 18:00.
You can track the status of your courier delivery via both SMS and e-mail.
The fee for our same-day courier delivery service is 375 TL.


Can I order from abroad?

We ship all over the world.
(Except Iran, Israel, Cuba, North Korea, Syria and Russia)

There are no returns or exchanges for international orders.

You can easily place an order by paying with a credit card.
Orders placed before 14:00 are shipped the same day via DHL Cargo.
Information regarding the delivery process is sent to you via SMS and e-mail.
Please note that delivery times may vary depending on the geographic location of your delivery address and the complexity of customs procedures.
For international deliveries, additional charges specific to the country of delivery may apply.
Extra charges are the responsibility of our customers and must be paid to customs upon receipt.
Our shipping fee is determined as 3500 TL.