Return Request

Pursuant to the Consumer Protection Law No. 6502, the return conditions of the products you have purchased from our website are as follows.

In order to serve you faster, please do not send cargo without creating a return request.

  • Returns cannot be made for overseas orders.
  • No shipping fee is requested from you in thereturn process.
  • Products with tailoring process cannot be returned as they are considered as special production.
  • Returns cannot be made in our stores for the products you have purchased from our website.
  • If the 14-day return period of the product you purchased has not expired, you can create a request.
  • In order for the product to be returned, its reusability must be intact and comply with hygiene conditions. Products that are not suitable for return during inspection will be sent back to you.
  • The 14-day return period is valid for 14 days after the delivery date of the product.
  • The payment for your return will be refunded to the credit card you paid within 1 to 3 business days on average.

Please contact us via ourWhatsapp linefor any questions you may have . Click for the return form.

You can send the following cargo agreement number or address with MNG cargo from anywhere in Turkey.

Halide Edip Adıvar, Akar Cd. No:56, 34382 Şişli/İstanbul
Şişli / İstanbul / Türkiye