Return Request
Pursuant to the Consumer Protection Law No. 6502, the return conditions of the products you have purchased from our website are as follows.
As of 03.07.2024, 70% discount products cannot be returned.
In order to serve you faster, please do not send cargo without creating a return request.
- Returns cannot be made for overseas orders.
- The quality control process of return requests takes an average of 5 business days to complete.
- No shipping fee is requested from you in thereturn process.
- Returns cannot be made for products that have been tailored as they fall under the scope of special production.
- Returns cannot be made in our stores for the products you have purchased from our website.
- If the 14-day return period of the product you purchased has not expired, you can create a request.
- In order for the product to be returned, its reusability must be intact and comply with hygiene conditions.
- Products that are not suitable for return during inspection will be sent back to you.
- The 14-day return period is valid for 14 days after the delivery date of the product.
- The payment for your return transaction will be refunded to the credit card you paid within an average of 5 business days.
- Processes may be extended during the peak period.
Please contact us via ourWhatsapp line regarding your return request.
If you think it meets the above conditions, you can send us your cargo with the following information.
MNG cargo from anywhere in Turkey with the following cargo agreement number or you can provide shipping to the address.
MNG Cargo Deal Code: 1052644606 - BOMONTI
Company Name: CENGIZ AKTURK - BOMONTI
Address: Halide Edip Adıvar, Akar Cd. No:56, 34382 Şişli/Istanbul
District/Province/Country: Sisli / Istanbul / Turkey