1. Product Selection:
   Check the size chart on the product page. After selecting the color and size you want, click the "Add to Cart" button.
2. Cart Control:
   Go to your cart and check the model, color and size information of the product you have selected. After making sure that the information is correct, click the "Complete Order" button.
3. Delivery Information:
   On the page that opens, fill in your e-mail address, phone number and delivery address completely. Writing your address correctly and completely will prevent any delays that may occur during delivery.
4. Payment:
   Click on the "Make Payment" button and enter your credit card information securely on the Iyzico payment screen that opens.
5. Order Confirmation:
   When your payment is successfully completed, you will receive an e-mail and SMS notification stating that your order has been confirmed.

Only credit card payments are accepted.
Iyzico infrastructure is used for secure payment.
There is a possibility of 3 installments for the cash price when you shop on our website.

You can pay the cash price in 3 installments with your credit card without any interest.

After the quality control processes are completed, your order will be delivered to MNG Cargo within 48 hours with Free Shipping throughout Turkey . MNG Cargo delivers orders within 1-3 business days on average.

We offer same-day delivery service to addresses in Istanbul via a special courier.
To benefit from this service, you can place your orders every day until 18:00.
You can track the status of your courier delivery via both SMS and e-mail.
The fee for our same-day courier delivery service is 375 TL.

• Returns and exchanges cannot be made for orders placed abroad.
• Orders are delivered to cargo within 2 business days after the quality control processes are completed.
• For international orders, all extra fees related to customs and delivery are the responsibility of the buyer.
• The flat shipping fee for 1 or 2 items is 3500 TL / 102 USD / 95 EURO / 374 AED.

We ship to all delivery countries with DHL Cargo.

Shipments cannot be made to Iran, Israel, Cuba, North Korea, Syria and Russia.

Returns and exchanges cannot be made for orders placed abroad.

The products to be exchanged must comply with resalability and hygiene conditions .

Exchanges are limited to color and size changes only; exchanges with a different product are not possible.

You can create a change request within 14 days. You can visit the Change Request page for request creation and detailed information.

Online purchase exchanges cannot be made in store.

Returns and exchanges cannot be made for orders placed abroad.

The products to be returned must comply with resalability and hygiene conditions .

Unless a special return condition is specified on the product page, you can request a return within 14 days.

For detailed information and to create a request, you can visit the Return Request page.

Returns for online purchases cannot be made in store.

The products to be exchanged or returned must be resalable and comply with hygiene conditions .

The products must be returned unused, complete and in their original condition .

Returns or exchanges are not possible for products customized with tailoring service .

Important Note: Products purchased from our stores cannot be returned or exchanged.

The returned products in your order are subjected to quality control processes within 5 business days after they reach our warehouses.
Returns deemed appropriate will be refunded to the credit card used for payment. A refund notification regarding the issue will be shared with you via e-mail.

You will be contacted again for returned products that are deemed unsuitable.

The time it takes for the refund to be reflected on your credit card may vary depending on your bank.

When your refund is made, you will be notified via e-mail.

Once your refund is sent to your bank, it is anticipated that your refund will be provided within 7 business days at the latest.

You can contact your bank for detailed information.

For wholesale shopping processes, you can access price information about the products by creating a membership at wholesale.cengizakturk.com .
Minimum order amount is 5000 USD.
Payment methods are provided by credit card, bank transfer and cash.
For questions about wholesale orders, you can contact info@cengizakturk.com.

Your invoices are issued within 14 days and sent to your registered e-mail address.

If you send your order number and request to our e-mail address cs@cengizakturk.com via the e-mail you placed your order with, your invoice will be sent to you within 48 hours.

If you would like to change your e-archive invoice to e-invoice, we kindly ask you to send your corporate invoice information to cs@cengizakturk.com.

It serves you in Istanbul, Europe, Anatolia and Bursa. Click here for contact information and directions.

You can pay by credit card, cash or foreign currency.

You can inquire about the stocks of our stores using the Store Stock Inquiry button on the product page of our website. Stocks are updated instantly.

Returns and exchanges cannot be made for purchases you have made from our stores.

All our stores offer tailoring services. This tailoring service is offered for a fee depending on the type of work to be done.

You can get a Tax-free invoice from our stores, just inform our consultants about your request.