Pursuant to the Consumer Protection Law No. 6502, the exchange conditions of the products you have purchased from our website are as follows.
As of 03.07.2024, 70% discount products cannot be returned.
Color and size changes are made.
In order to serve you faster, please do not send cargo without creating an exchange request.
- Exchanges cannot be made for overseas orders.
- The average time for completing the exchange requests and returning them to cargo is 5 business days.
- No shipping fee is requested from you in the exchange process.
- Products with tailoring process cannot be exchanged because they are included in the scope of special production.
- For the products you have purchased from our website, exchanges cannot be made in our stores.
- You can request a color and size change as long as the 14-day exchange period of the product you purchased has not expired.
- In order for the product to be exchanged, its reusability must be intact and comply with hygiene conditions.
- Products that are not suitable for exchange during the control will be sent back to you.
- The 14-day exchange period is valid for 14 days after the delivery date of the product.
- If the exchange process cannot be met, your refund will be refunded to the credit card you paid within an average of 5 business days.
- The color and size you want to exchange may be sold out due to instant stock updates, please check before creating a request.
- Processes may be prolonged during the peak period.
Please contact us via our Whatsapp line regarding your exchange request.
If you think it meets the above conditions, you can send us your cargo with the following information.
MNG cargo from anywhere in Turkey with the following cargo agreement number or you can provide shipping to the address.
MNG Cargo Deal Code: 1052644606 - BOMONTI
Company Name: CENGIZ AKTURK - BOMONTI
Address: Halide Edip Adıvar, Akar Cd. No:56, 34382 Şişli/Istanbul
District/Province/Country: Sisli / Istanbul / Turkey
